Contact Us

Have an issue with downloading a reel? Found a bug or want a feature? Send us the details below and we'll get back to you — usually within 24–48 hours.

Tip: Include the reel URL and the platform (Instagram, TikTok, YouTube) so we can reproduce the issue faster.

Paste the full public URL. If the reel is private or requires login, mention that in the message.

By sending this message you agree to our Privacy Policy and Terms. We will only use your email to reply about this request.

Other ways to reach us

Support email: support@reels-download.net
Business hours: Mon–Fri, 10:00–18:00 (IST)
Response time: Usually 24–48 hours


Request type

Choose the reason for contacting — bug, feature request, DMCA/takedown, or general feedback.

Privacy note: We do not store screenshots or URLs longer than necessary to investigate the issue. If you prefer, email us directly at the support address above.